We have entered a new year. As every year, many new applications entered our lives in 2023. One of these applications was the personalized Istanbul Card. Under normal conditions, you can use the Istanbul Card you bought from anywhere as you wish. But with 2023, this situation has changed a bit.
If you no longer personalize your Istanbul Card, you will no longer be able to take advantage of free public transport on public holidays. Likewise, the refund fee applicable to some lines cannot be refunded for non-personalized cards.
As it is known, metrobus is one of the most used public transportation in Istanbul. The public, who could not get refunds from Metrobus with normal cards, was very angry because they were not aware of the new application.
Those who heard it for the first time were outraged! As of January 1, the new application has started, but no one knows!
If you want to get your refund back without any hassle or if you want to use public transportation for free on holidays, you must personalize your Istanbul Card. You can easily do this on Istanbul Kart’s website. So any branch etc. You don’t need to apply.
In the meantime, let me remind you as a footnote. This application does not cover special cards. In other words, teacher, student, mother card, elder card are excluded from this application. Since these cards are personal, they do not need to be personalized again.